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Our Solutions apply to a broad cross-section of industries. Whether you're in Medical Equipment and Instrumentation, Aerospace, Voice and Data Communications, Building Maintenance, Commercial Landscaping, Technology Based Systems, Fire and Security, Appliance Repairs, HVAC, Electronics, or any other field which requires repair or maintenance of durable goods, buildings or property, Service Pro will raise your efficiency and reduce your operational costs.
Service Pro is available in 3 basic configurations with integration to several Accounting and ERP systems. Check out the modules below to see how each can serve your operation best:
System
• System Manager and Calls Center
• Service Processing and Order Desk
• RMA Administration and Repair Center
• Service Contracts and Asset Tracking
• Inventory & Advanced Serial/Lot Number Processing
• Customer Management & Commissions
• Chart of Accounts and GL Distribution
• Specialty Solutions
• Pricing
Service Pro Standard
This basic configuration comes with a (5) User System Manager and all core modules. Specialty Solutions may be added as required. Training and support services can be custom tailored for your specific budget and requirements.
Service Pro Gold
Same Modules as the Standard System with the addition of every Specialty Solution in release at the time of purchase. Additionally, the 1st year Technical Support, (4) Days Onsite Training, and a (20) User License.
Service Pro SBE
(3) User System - all core modules except for RMA's and Scheduler.
Intendedfor entry level installations and startup companies whose immediate needs may require most of the functionality Service Pro Standard has tooffer, but who expect their needs to intensify as they grow theirbusiness and so can easily migrate up from SBE to any of the othersystem suites.
ERP Integrator
Available for dynamically integrating Service Pro with Accounting - ERPSystems for General Ledger, Accounts Receivable, Accounts Payable,Inventory Management, and Purchase Order functionality. When used inconjunction with the Standard or Gold versions, the system automatically changes to use the native files of the Host Accountingsystem for certain core functions.
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